Refund policy

Preorder & Refund Policy

When you reserve The Abundance Collection, you're securing a place in our First Edition hardback print run.

Payment

Full payment is taken at the time of purchase to reserve your collection.

Before production begins

You may cancel your preorder for a full refund at any time before we place the production order for the First Edition.

Once production begins

Once the production order has been placed, your preorder b

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rutabbooks@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at rutabbooks@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rutabbooks@gmail.com.

As your collection is being printed specifically for this print run, cancellations and refunds are no longer available, except where required by applicable consumer law or if we are unable to fulfil your order.

Estimated dispatch

The current estimated dispatch date is December 2026.

If we anticipate a significant delay, we'll contact you with an updated timeline. If we're unable to fulfil your preorder within a reasonable period, you'll have the option to receive a full refund.

Questions

If you have any questions about your preorder, please contact us at rutabbooks@gmail.com